SAVA Workforce Solutions, LLC an Akima Company, delivers enterprise IT and mission support solutions to the federal government, serving the federal civilian, defense, law enforcement and intelligence communities. SAVA helps our customers strengthen national security, improve communications and collaboration and secure the integrity of their data, information systems and networks. Our personnel enjoy competitive benefits packages and challenging roles in work environments committed to innovation, diversity and opportunity for career growth. As an Alaska Native Corporation (ANC), 100% of our company’s profits go back to our 14,300 Iñupiat shareholders that have resided near and above the Arctic Circle for more than 10,000 years. Our business helps support their way of life and contributes to the survival of a culture that has thrived in a challenging environment.
Job Summary:
Coordinates operational notification and response on a 24 hours, 7 days a week, 365 day basis for all positive watchlist encounters. Conduct research, provide appropriate notifications and disseminates necessary information relative to the encounter to the customer's operational entities and various other federal, state, local, and international partners. Ensure that the database is thorough, accurate and current by conducting research in several databases when a positive encounter is received. Document the actions taken to resolve each matter and provides encounter feedback to appropriate partners, as necessary.
Responsibilities:
- Shall have knowledge and skills applying analytical and evaluative techniques to the identification, consideration, and resolution of issues or problems of a procedural or factual nature. The issues or problems deal with readily observable conditions, written guidelines covering work methods and procedures such as performance and production standards, and information of a factual nature.
- Shall have knowledge of the theory and principles of management and organization, including administrative practices and procedures common to organizations, such as those pertaining to areas of responsibility, channels of communication, delegation of authority, routing of correspondence, filing systems, and storage of files and records.
- Shall have knowledge of qualitative and quantitative analytical techniques such as: literature search; work measurement; task analysis and job structuring; productivity charting; determining staff to workload ratios; organizational design; space planning; development and administration of questionnaires; flowcharting of work processes; graphing; and calculation of means, modes, standard deviations, or similar statistical measures
- Shall be able to demonstrate ability to consistently and appropriately apply complex direction, including standard operating procedures and operations manuals documentation as well as appropriate oral and written guidance received.
- Shall have excellent oral and written communications skills to conduct work and discuss findings and recommendations.
- Shall have skills in conducting interviews with supervisors and employees to obtain information about organizational missions, functions, and work procedures.
- Shall perform other duties as assigned.
- Shift work or travel maybe required.