Posting Identification Number 43185
Why Work for Illinois?
Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, your part of something bigger—something that touches the lives of every person who calls Illinois home.
No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.
Position Overview
The Division of Family & Community Services is seeking to hire an energetic and detail-oriented office manager to oversee the office support operations of the Cook County Region 1 North Local Office in Northside. The position organizes, plans, executes, controls and evaluates the activities of staff engaged in maintaining central files, operating the office switchboard, client transactions processing, office maintenance, petty cash, building security and grounds keeping; monitors local office budget for equipment, commodities, supplies, travel and other administrative costs; and authorizes expenditures. Through our programs, services and prevention efforts, the Division improves the health and well-being of individuals and promotes self-sufficiency and integrity of families of Illinois.
Essential Functions
- Serves as office manager of a local Family and Community Services (FCS) office.
- Serves as a working supervisor.
- Utilizing Microsoft Office Suite, including Excel, reviews non-programmatic expenditures for the office.
- Manages the physical operations of the office to ensure that office equipment and physical plant operates efficiently and safely.
- Meets and confers with program staff in the local office to discuss production and resolves operational problems.
- Initiates or approves recommendations for personnel actions such as requisitions for personnel replacements, requests for the establishment or abolishment of positions.
- Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
Minimum Qualifications
- Requires knowledge, skill and mental development equivalent to completion of four (4) years of college, preferably with coursework in business or public administration.
- Requires one (1) year of responsible administrative experience in a public or business organization, OR completion of an agency approved professional management training program.
Preferred Qualifications
- Three (3) years of professional experience utilizing principles and practices of public and business administration.
- Two (2) years of professional experience in office management for a public or private organization.
- Two (2) years of professional experience managing the physical operations of an office of a public or private organization.
- Two (2) years of professional experience in a public assistance eligibility system such as Integrated Eligibility Systems (IES).
- One (1) year of professional experience thinking independently with strong organizational, interpersonal, problem solving, and leadership skills.
- One (1) year of professional supervisory experience assigning work, providing guidance to subordinates, training staff, approving time off, and preparing and signing performance evaluations.
Conditions of Employment
- Requires basic proficiency in Microsoft Office Suite, including Excel.
*All conditions of employment listed are incorporated and related to any of the job duties as listed in the job description.