Support Services Supervisor (Flite Readiness Program Temp Nte 2 Years)

Internal Revenue Service | Fairview Heights, IL

Posted Date 11/18/2024
Description Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information.

WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? Visit us on the web at www.jobs.irs.gov

WHAT IS THE FACILITIES MANAGEMENT AND SECURITY SERVICES (FMSS)DIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Managerial assignments covered by this program are in the 0342 series. Assignments will be made at the IR-06 levels.

WHAT IS THE FMSS FUTURE LEADERS FOR EXCELLENCE PROGRAM?
The FMSS Future Leaders in Training for Excellence (FLITE) Program Identifies candidates who have an interest in becoming future IRS Leaders. Candidates will apply for selection into the program and will participate in online and developmental activities while remaining in their current positions. Upon completion of the FLITE program, graduates will be better prepared to enter management positions. In addition to greater leadership proficiency, participants will acquire skills that enhance performance in their current position and increase their value as a resource for FMSS.

  • This is a 24-month program.
  • There is no guarantee that the FLITE participant will be selected for a manager position.
  • This program will allow FLITE participants to decide if management is a course they want to pursue. It also allows management to evaluate FLITE participant skills and their potential to be a manager.
  • FLITE participants are expected to accept acting assignments, as this is a core developmental assignment for the FLITE program.
  • Although detail and shadow assignments are encouraged, these assignments cannot be guaranteed.
  • FMSS will select candidates into the FLITE Program. To qualify for the program, candidates must meet the following minimum requirements.
  • All individuals must be rated at least fully successful on all job elements on their current evaluation.
  • All individuals permanent position of record must be within the FMSS organization.

While on acting assignments as a Front Line Manager you may:

  • Plan work to be accomplished by subordinates, sets and adjusts short-term priorities and prepares schedules for completion of work.
  • Assign work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees.
  • Evaluate work performance of subordinates and makes recommendations for outstanding performance recognition and/or disciplinary action.
  • Give advice, counsel or instruction to employees on work and administrative matters.
  • Interview candidates for positions within the organization/unit and recommend appointment, promotion or reassignment to such positions.
  • Hear and resolve complaints from employees, refer group grievances and/or more serious unresolved complaints as appropriate.
  • Effect minor disciplinary measures, such as warnings and reprimands, recommend other actions in more serious cases.
  • Identify developmental and training needs of employees, providing or arranging for needed development and training.
  • Initiate ways to improve production, work processes and/or to increase the quality of the work directed.

Federal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.

You must meet the following requirements by the closing date of this announcement:

TRAINING FOR EXCELLENCE PROGRAM REQUIREMENTS:
To be minimally eligible/qualified for this program you must meet the following requirements:

  • Current annual performance appraisal must be fully successful or higher
  • Permanent position of record must be within the FMSS organization

FRONT LINE MANAGER REQUIREMENTS:
To be qualified for a temporary developmental assignment to a Front Line manager position, while in the program, your experience should be sufficient to demonstrate:
  • Experience with management techniques, methods, theories, principles and labor relations concepts, to assure optimum utilization of personnel, equipment and space for the accomplishment of all program objectives with combined technical and administrative oversight
  • Experience applying regulations, other official guidance and principles, including the latest procedures and techniques sufficient to oversee the planning, development and implementation of the technical aspects of programs specific to the position being filled;
  • Experience applying basic budget management principles and practices (i.e. ability to maintain and manage financial resources);
  • Experience applying communicative techniques to effectively and diplomatically interact with internal and external customers.

This experience may have been gained through work experience as a project/program manager, team lead or project/program lead, technical advisor, or senior specialist/analyst that included managing resources, providing support to managers, mentoring team members, providing day to day guidance training and/or oversight of peers or others.

AND
TIME AFTER COMPETITIVE APPOINTMENT:
By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens" or Status applicants.

For more information on qualifications please refer to OPM's Qualifications Standards.

A copy of your transcripts or equivalent documentation is required for positions with an education requirement, or if you are qualifying based on education or a combination of education and experience. An official transcript will be required if you are selected. If the position has specific education requirements and you currently hold, or have previously held, a position in the same job series with the IRS, there is no need to submit a transcript or equivalent at this time. Applicants are encouraged, but are not required, to submit an SF-50 documenting experience in a specific series.

A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here (Section 3, Explanation of Terms) or here
Opportunity Type
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